A 8-part series of courseware intended to provide Web Hosting Providers with an interactive guide into advanced server administration and troubleshooting tasks.

Prerequisites to attending this course are:

- Knowledge of Plesk on the level provided by Plesk Onyx Professional course (certification - optional)
- System administrator experience with Linux.
- Basic understanding of network technologies (TCP/IP ports, addresses, DNS).

By the end of this course, you will be ready to take the Plesk Onyx for Linux Expert-level certification exam. Additionally, you will learn to:

- Prepare Plesk server for upgrade to Plesk Onyx.
- Troubleshoot a failed upgrade and complete upgrade to Plesk Onyx.
- Troubleshoot problems with Websites and Mail services.
- Troubleshoot problems with Plesk control panel interface, database, and backend.

Each module is accompanied by a hands-on lab exercise, which we encourage you to complete to better understand the material.

Overall duration: 180 minutes / 3 hours

• Introduction
• Upgrading to Plesk Onyx
• Upgrading to Plesk Onyx
• Troubleshooting Upgrade
• Troubleshooting Hosting Services
• Troubleshooting Websites
• Troubleshooting Mail Services
• Troubleshooting Plesk
• How Plesk Works
• Troubleshooting Plesk Database
• Troubleshooting Plesk Frontend
• Troubleshooting Plesk Backend
• End
• What's next?

• All units must be completed