Plesk University Privacy Policy


Introduction

This Plesk University Privacy Policy is deemed to demonstrate that our students’ and partners’ (collectively “you” or “your”) privacy is one of Plesk’s cardinal objectives, especially when accessing and using this website. It sets forth the manner and legal commitments which Plesk agrees to maintain in collecting, processing, and (where applicable) disclosing information from users of this website.

By registering in Plesk University, you agree to the practices described in this Privacy Policy.

What Personally Identifiable Information (PII) we collect

Plesk collects and stores PII when you register a new account in Plesk University. By definition, Personally Identifiable Information is any information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

When registering for Plesk University and during your use thereof, Plesk collects and stores the following information for the sole purpose of setting up and maintaining your account in Plesk University (the “Purpose”):

  • Your name
  • Your email address
  • Your company name

Plesk does not forward any PII (especially email addresses) to third parties without your express permission, unless bindingly and mandatorily required by the applicable laws or prosecution authorities.

What information is collected automatically

Plesk collects and stores information about how and when you use the Plesk University service, such as login times, course acquisition and progress, and exam results.

Cookies

A cookie is a piece of data stored on your computer that is tied to information about you. Plesk may use any type of cookie. This may include cookies that terminate and erase once you close your browser or log out, or cookies stored on your computer for an extended timeframe.

Plesk uses cookies on the Plesk University website for the following purposes:

  1. Identification and preferences. We use cookies to store your session ID after you log in, and to store user interface preferences for the Plesk University website.
  2. Analytics and marketing. We use cookies from third parties, such as Google and Hubspot, to analyze user activity in order to improve our services, our public marketing campaigns, and our advertising.

Cookies used on the Plesk University website do not contain personally identifiable information (PII).

You can block cookies in your web browser’s preferences, though this might disable certain features that you find convenient.

How we use your personal data

Plesk may use your information as follows:

  • To identify you and provide you education services and support. Using Plesk University requires user identification to keep track of your learning progress and achievements. We may also send you notifications regarding course availability, certification acquisition or expiration, and new messages in your Plesk University inbox.
  • To issue you certificates and certification badges. We will use your name and email address to issue you a certificate and a digital badge (via Acclaim service).
  • To improve the quality of our education services. We may invite you to participate in an anonymous survey to get your feedback about our education services. Such surveys are typically conducted every 3 months and invitations are sent only to students who were active during that period. Additionally, we may use your information (both PII and automatically collected activity data) for internal analysis of Plesk University’s education content consumption and account activity.

Sharing of information with your employer

To better facilitate education within a company, Plesk provides some of its partners with corporate learning portals on the Plesk University website. Such learning portals have a distinct domain name (e.g., https://company-name.university.plesk.com) and might include custom corporate branding.

Once a portal is created:

  • All new users registering at the portal’s URL will automatically be assigned to the portal.
  • All existing users with email addresses matching the portal owner’s email domain will automatically be assigned to the portal.

If you are assigned to a corporate learning portal, we may share the following information with your employer:

  • Your name and email address
  • Your activity transcript showing when you logged in or completed a course
  • Your test results

To opt-out of assignment to a corporate learning portal, register your Plesk University account to a private email address or update your Plesk University account to your private email address later in the account settings.

Sharing of information with third parties

In order for Plesk to execute its business processes in a convenient and optimal manner, it may be necessary for certain data to be processed by trusted third parties.

These third parties are:

  • TalentLMS by Epignosis LLC. TalentLMS is a Learning Management System (LMS) which the Plesk University service is built upon. PII provided to Plesk University (name, email address, and company name) and automatically collected data (such as progress reports and events) are stored by TalentLMS. You may review their privacy policy here.
  • Acclaim by NCS Pearson, Inc. Acclaim is a digital badging service. Plesk shares your name, email address, and certification information (certification course and date of completion) when issuing you a new digital badge. You may review their privacy policy here.

These third parties may send email or conduct other activities on behalf of Plesk University. However, Plesk only shares such information needed to serve the specific purpose for which the third parties are engaged. Plesk ensures that these third parties are under similar obligations to maintain confidentiality as Plesk’s own employees are, and that they will handle your information in the manner and to the extent that Plesk itself is permitted to. Plesk does not allow third parties to use your information for any unauthorized purposes.

Information access & update

You may access and update your account information anytime to change your name, email address, or company name, by logging in to Plesk University and opening your account properties.

Information retention & termination

Plesk only maintains your PII for as long as it is required to provide the requested education services.

Plesk will retain your user account and PII associated with it as long as any of the following conditions apply:

  • Your account has been active (i.e., you completed at least one course) in the past 12 months.
  • Your account has one or more non-expired certificates associated with it.

When your PII is no longer needed to serve the purpose of its collection, Plesk periodically removes the data by terminating the user account and wiping out the PII associated with it.

If you wish to terminate your account immediately, you may send us a termination request from the email address associated with your Plesk University account.

Cross-border disclosure of data

Plesk will only disclose your information abroad if it is necessary for the intended purpose. All recipients of information are asked to agree by contract that they will observe the then-current internationally accepted data protection regulations. In general, it is Plesk’s primary data-protection goal to limit cross-border exchange of information (especially from Europe to the US) to its absolute required minimum.

Updates to our privacy policy

Plesk reserves the right to update this Privacy Policy from time to time. We will provide a short summary of changes and the latest revision date at the end of the document and encourage you to review this policy from time to time.

By continuing to use Plesk University after we update our Privacy Policy, you accept the revised Privacy Policy.

If you do not agree with the updated terms, you may request account termination as specified above.

Contact

If you have questions about this Privacy Policy and the procedures in use, you may contact us at univeristy@plesk.com.

Privacy Policy revision and change log

This Privacy Policy has a version of 1.0 was last updated on 2018-03-12.